Get in Touch

Contact Us

Have questions about booking? Need help choosing the right character for your Inland Empire event? We're here to help make your celebration magical.

Send Us a Message

Fill out the form below and we'll get back to you within 24 hours.

Call Us

Speak directly with our Inland Empire booking team

855-916-9921

Mon-Fri: 9am-6pm | Sat-Sun: 8am-8pm

Email Us

For booking inquiries

booking@characters.io

We respond within 24 hours

Common Questions

How do I book a character for my party?

You can book by filling out the contact form above, calling us at 855-916-9921, or emailing booking@characters.io. We recommend booking 2-3 weeks in advance for best availability.

What is your cancellation policy?

We make rescheduling easy! Emergency or bad weather? We'll happily reschedule as long as the new time is available. Deposits are non-refundable but can be held as credit for up to 1 year.

What areas do you serve?

We serve all of the Inland Empire including Riverside, San Bernardino, Ontario, Rancho Cucamonga, Fontana, and surrounding areas.

How much does it cost to book a character?

Every party is unique! We provide custom quotes based on your specific needs, character selection, event duration, and location. Fill out the form above to receive your personalized quote.

Ready to Book?

Fill out the form above or give us a call